Not resolved

We attended a sales presentation in Brookfield, Wi in early 2012.

Although we did not buy a membership, the presentation had attendance inducements. We were to receive two; a camera and a tablet PC. The items were not available at the presentation. It was necessary to send in numerous, time sensitive and tricky items to Electronic Claim Center. ANY mis-step voids the claim for the product. The trick that got us was an "international Money Order". This money order is available at only a few places and no place in the instructions were they mentioned. After a few months of arguing with Electronic Claim Center through the Better Business Bureau of New Jersey, they relented "for me only" to continue with the product claim.

Another item of the sales presentation that made us very suspicious was a group of about 4 persons that jumped up immediately after the presentation and stated emphatically that they wanted to buy. They claimed to be a "family" of 2 parents and their kids, but they seemed to be of rather similar ages. We think they were "plants" to encourage sales.

The sales slip for claiming the product said they were "Endless Vacation". That company is legitimate and is connected with RCI - a time share business that we have used for years ourselves with no problems.

Monetary Loss: $200.

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